Lean on Verrency to help your customers through the COVID-19 pandemic

COVID-19 hit the world unprepared. For most of us entirely unexpected. As the public and private sector come together to navigate this unprecedented global pandemic, it only highlights more how QUICKLY the world around us is changing on a daily, even hourly basis and how poorly we – as a global society – are able to respond at the speed that is required.

In our business, we operate in the financial ecosystem. We can only observe in absolute awe the efforts that healthcare workers are pulling off every day to keep the world safe and healthy. Their selfless contributions cannot be praised enough, and these people deserve our eternal gratitude.

As Verrency, we can’t contribute much in the healthcare sector unfortunately as it’s not our area of expertise.

We do know a thing or two about financial services though. And digital payments specifically.

Supporting people financially in these financially uncertain times is incredibly important and the ability to pay and be paid is absolutely essential, as is the access to cash and other financial means.

This helps alleviate stress, allows people to plan ahead for a post-Covid 19 world and – in the best case – gives people access the financial means needed to support their families or even access to new pools of cash liquidity they didn’t know they had.

These things can really help people in times of financial need and can make a genuine positive impact on the ability for people to navigate these uncertain times and reduce financial stress. The positive impact of taking that pressure away from your customers can never be underestimated.

If nothing else, your customers need to know that you – as their financial institution – have their backs and you are doing what you can to support your customers in any way you can. That means acting quickly and decisively.

And that’s where we step in.


Verrency have spent many years building our platform to help financial institutions such as issuing banks, payment processors and payment schemes get product to market quickly and cost-effectively.

You now need to respond quickly, quite possibly in ways and at speed that the financial services industry has never moved before. Your core system infrastructure isn’t built for that kind of speed and agility and you don’t have the time or resources to change your systems quickly.

Verrency helps by integrating with your core payments systems once, after which our platform enables a broad range of services that you can add to your existing card portfolios and that can be launched in a matter of days.

Imagine how your product and marketing teams could support your customers if they were able to implement brand new services in near real-time.

·     Imagine if you can tell your customers they have more cash than they thought they had by letting them pay with their rewards points at the checkout.

·     Imagine telling your customers they can turn every single digital payment into a low-interest instalment loan, simply by electing to do so on their mobile banking app before or after they made the purchase.

We exist to help you deliver these services, and many more, at speed and at scale.


As we weather this storm, we are more than ever focused on providing value to our customers, while we aim to protect the jobs and livelihoods of our team members.

I remind myself daily of our purpose. We exist to help you improve the service you deliver to your customers. It’s this purpose that keeps us at Verrency grounded and focused.

We are here to service and support financial institutions. Lean on us so we can help you service your customers when they need you most.

We are all in this together, and together we will prevail.

Call us. We’re here for you.

Please look after yourselves, your loved ones and your community and stay safe.